Terms & Conditions

Terms & Conditions — MatveyTales.com

Effective date: October 28, 2025
Owner: FOP Karpov A.Yu., Ukraine, Kyiv, Velyka Okruzhna St. 6
Contact: support@matveytales.com

1. General Information

Welcome to MatveyTales.com — an online store that offers digital children’s storybooks and audiobooks.
By accessing or making a purchase on our website, you agree to comply with these Terms and Conditions.

If you do not agree with any part of these Terms, please do not use our website.

2. Products and Digital Delivery

All products available on MatveyTales.com are digital goods (text and audio storybooks).
After a successful payment, you will immediately receive access to download your purchase on the website and a copy via email.

No physical products are shipped.

3. Payments

We accept the following payment methods:
Visa, MasterCard, Apple Pay, and Google Pay.

Payments are securely processed by third-party payment providers.
MatveyTales.com does not store or have access to your credit card details.

4. Refund Policy

Because all products are digital and instantly delivered upon payment, refunds are not available.
Once the product is downloaded or accessed, the transaction is considered final.

Please review all product descriptions carefully before purchasing.

5. License and Usage Rights

When purchasing a product from MatveyTales.com, you are granted a personal, non-transferable, non-exclusive license to use the digital file for your own personal use only.

You may not:

Resell, share, or distribute our digital files to third parties.
Upload or post our content publicly online.
Modify or use the content for commercial purposes without written permission.

All materials on this website are protected by copyright law and belong to FOP Karpov A.Yu. / MatveyTales.com.

6. User Responsibilities

By using this website, you confirm that:

You are at least 18 years old (or have parental consent).
You will use the purchased content responsibly and in compliance with these Terms.
You will not attempt to interfere with, copy, or damage the website’s systems or digital products.

7. Limitation of Liability

We make every effort to ensure that our digital files are functional and of high quality.
However, MatveyTales.com shall not be held responsible for:

Technical issues on your device preventing downloads or playback.
Losses arising from misuse or unauthorized sharing of products.
Indirect or consequential damages of any kind.

8. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy.
By using our website, you consent to the processing of your personal information as described there.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.
Changes take effect immediately once posted on this page.
It is your responsibility to review this page periodically.

10. Governing Law

These Terms are governed by the laws of Ukraine.
Any disputes arising under or related to these Terms shall be resolved by the competent courts of Ukraine.

11. Contact Information

If you have any questions about these Terms, please contact us at:
support@matveytales.com
https://MatveyTales.com